What Can You Expect?
All dogs are vetted to make 100% sure they will fit in when your pup comes to stay.
What will my dog be up to?
As all us dachshund owners know, our pups can be stubborn when it comes to bad weather, but every effort will be made to get them ickle legs moving and walks will be on offer! If we can’t get out, we can play with our toys and puzzles inside. We also have the TV and radio on during the day to sooth anxiety away and cuddles are on offer 24/7 as well as comfy beds and warm blankets. We have a large vehicle fitted with secure dog seatbelts and full business insurance to take the pups different places. As this is a unique home from home boarding, during off peak times of year we still like to continue with 'life' and do take your pup to the seaside, a day out at families homes, different parks or out to lunch at the pub if the weather is nice. Pawents are given 'pup-dates' daily throughout the stay.
What does my dog need to pack?
You are very welcome to bring your pups own suitcase full of goodies to make them feel as at home as possible. We recommend you bring your pup(s) own bed for the night, toy, a blanket and feeding bowls, short lead (not extendable), food, chews and treats. If you forgot anything, do not worry we have this covered.
What if my dog is on medication?
If your pup is on medication we will ensure he/she sticks to their regular routine.
What if my dog lives with another breed?
Very small dogs accepted (up to 6kg) if well behaved and you've read the 'Do & Dont's' page.
Where will my dog sleep?
All dogs will sleep upstairs with the Directors unless they are trained to sleep downstairs. Your dog must be trained to sleep in their own bed or crate trained.
What about food & Treats?
Please bring your pups own food to minimise any stomach upsets ….you might even recognise our very own girl from the Natural Instinct special diet box she was featured on in the below picture (packaging now changed). We all know how easily our dogs can gain weight so we only feed healthy treats as rewards throughout the time your pup is with us. Our dogs are given Yak Milk chews as a healthier alternative and are supervised whilst chewing these.
Sadly, not all injuries and illnesses can be prevented. Here at the hotel, we do our best to make sure your pup is kept as safe as possible, but accidents can happen, and in the event of any injury or illness you will be informed immediately and your pup either safely quarantined or taken to a vet. All dogs are accepted at their owners’ risk. Whilst every possible care and attention is given to each dog, we cannot be held responsible for injury, illness, loss or damage unless deemed wholly negligent. We do insist that you have insurance to cover for any vet expenses that occur whilst boarding or are able to cover costs personally.
Intervertebral Disc Disease is a gradual, age-related, degenerative process that affects the spinal cord of the dog over a period of time. IVDD occurs when the shock absorbing discs between your dog's vertebrae gradually begin to harden until they are no longer able to cushion the vertebrae normally.
Whilst every possible care is taken to ensure your pup is well looked after here at the hotel, it is entirely possible that they could have an IVDD episode whilst they are here or when they return to you. Through no fault of anyone's, sadly the rupturing process can happen over a period of weeks or in a moment and this can be undetectable. A dog that appears healthy and happy one minute can suddenly present odd symptoms and signs of pain. This means you agree to take the risk of leaving your pup but understand the risks associated with IVDD. We recommend you research IVDD before agreeing to leave your pup and that you have insurance that would cover any IVDD operation up to £6,000.